Waitlist Information Hub

What is the difference between active and inactive status on the waitlist?

You may choose to be listed as either active or inactive on the waitlist.

Active Status
You’ll be part of the notification process when homes or apartments become available. Active waitlist members are contacted early in the process and informed of their position on the call list for a specific vacancy. We often encourage individuals to be active—even early in the planning process—so they can see how long it takes to reach the notification phase of the waitlist and better understand overall timing.

Inactive Status
You will not be contacted when homes or apartments become available. This option is well-suited for those who are considering Silver Maples as a “Plan B,” or who do not anticipate a move for another five (5) to seven (7) years.

You may change your status from inactive to active at any time by contacting the Marketing Department.

When Silver Maples is notified of an upcoming vacancy, we typically contact the first group of approximately ten (10) waitlist members whose preferences align with the available home. At that time, we will let you know your position on the call list for that specific vacancy.

This initial contact is intended to be informational and supportive. It provides a great opportunity to:

• Ask questions
• Revisit your preferences
• Discuss your timeline
• Decide whether the opportunity aligns with your plans

At this stage, you are not under the 48-hour requirement to make a final decision. That timeframe applies later in the process, once a home is formally offered.

No. Any updates to your preferences or status made prior to being officially offered a home do not count as a denial. This early communication period is designed to help you make informed decisions without pressure.

No. Declining an offered home is a normal part of the waitlist process, and we encourage you to make decisions that feel right for you. Using a denial should never feel discouraging or stressful. Our goal is to help you find the right fit at the right time.

Wait times are influenced by several factors, including the number of homes or apartments in each style, turnover, and individual preferences such as floor plan, location within the community, or view.

No. All wait times shared are estimates based on historical experience and are provided for planning purposes only. Actual availability may occur sooner or later than estimated.

When Silver Maples is notified of an upcoming vacancy, active waitlist members are contacted and provided with information about the home, including floor plan, location, fees, and timing for tours. A decision timeframe is provided at that time.

Yes. You may update your preferences or status (active/inactive) at any time by contacting the Marketing Department. Please note that narrowing preferences may increase wait time, while added flexibility may reduce it.

We understand that plans evolve. You may request to move to inactive status, update preferences, or request a refund of your waitlist deposit (if applicable) at any time with written notice.

Our Marketing team is always happy to help.

Email: marketing@silvermaples.org
Phone: 734-475-4111