Waitlist Information Hub

Welcome Waitlist Members!

Plan with confidence, stay connected. and feel at home — before you move.

This page is a helpful reference for Silver Maples waitlist members. You’ll find key reminders from the Waitlist Agreement, estimated timelines, and answers to common questions—plus ways to stay engaged with our community while you wait.

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The Waitlist Process: Three Phases

We often describe the waitlist experience at Silver Maples as a three-phase process. Understanding these phases can help set expectations and provide clarity as you plan for the future.

Three phases of Silver Maples waitlist process shown in three boxes connected by arrows. Details are in the text below.
  • 1
Waitlist 1

Phase 1 - You’ve Joined the Waitlist

This is your starting point.

  • You’ve completed the Waitlist Agreement and joined the list
  • Timing varies depending on home type, preferences, and availability

While you are in this early phase, we encourage thoughtful planning for a future move—even if that move is still several years away. Starting these conversations early often leads to greater confidence and flexibility when the timing aligns.

Many waitlist members find it helpful to begin conversations with trusted advisors, including:

Financial Planner

Let your financial planner know you’ve joined the waitlist at a retirement community. Once you are officially offered a home or apartment, you will have 48 hours to make a final decision regarding whether you will reserve it.

Your planner can help ensure funds for the entry fee are available and easily accessible when the time comes.

Real Estate Agent

Connecting early with a real estate agent allows them to become familiar with your home and property. They can help you understand what may need attention prior to listing and what you can reasonably expect from the sale of your home.

  • 2
Waitlist 2

Phase 2: Notification Phase (Informational)

After you’ve been on the waitlist for a period of time, you may begin receiving early notifications when a home or apartment is anticipated to become available.

During this phase:

  • You are not being asked to make a decision
  • Notifications are informational only
  • You’ll be told your position on the call list for that specific vacancy
  • This is a great opportunity to reconnect, ask questions, and confirm preferences and timing

Many waitlist members find this phase especially helpful as it provides insight into how close they may be to availability.

  • 3
Waitlist 3

Phase 3: Offer Phase

When a home or apartment becomes available and you’re near the top of the call list, you’ll receive the notifications, your position on the call list for a particular home or apartment and an official offer.

At this point:

  • You’ll be offered the opportunity to reserve the available home or apartment
  • You will have 48 hours to make a final decision. (The offering and decision-making timeframe applies seven (7) days a week, including weekends.)
  • You may accept or decline the offer

Please remember: declining an offer does not remove you from the waitlist. After your third (3rd) decline, you will fall to the bottom of the list; the current date will be used on the waitlist going forward.

Which Waitlist Status Is Right for Me?

Not sure whether to choose active or inactive? If you’re planning to make a move within the next few years—or simply want to understand how long it takes to reach the notification phase of the waitlist process—we encourage active status. Being active on the waitlist allows you to receive early notifications regarding availability, learn your position on the call list, and have thoughtful conversations with our team before you are officially offered a home or apartment and are asked to make a decision.

Inactive status is a good fit if Silver Maples is a long-term or “Plan B” option, or if you are not anticipating a move for the next several years. Please note that if your status is inactive you will not receive any notifications regarding availability.

Active vs. Inactive: What’s the Difference?

Active Status

  • Included in early notifications when homes become available
  • Learn how long it takes to reach the notification phase
  • See your position on the call list for a vacancy
  • Opportunity to talk through timing and preferences early
  • Helps you better understand your home preferences and when you’re interested in joining the community

Inactive Status

  • Not contacted when homes become available
  • Ideal for long-term planning or a “Plan B”
  • Best if you're not planning to move in the next several years
  • Can switch to active at any time

Helpful Reminder: Being ACTIVE is about staying informed and actively figuring out your home preferences and desired timeline for making the move.

Estimated Wait Times (Planning Purposes Only)

The following estimated wait times are based on historical move-ins over the past several years. These timeframes are provided to support planning and are not a guarantee of availability.

Aerial photo of Woodland Villa, one of Silver Maples condo-style independent living residences.

The Villas (Condo-style Homes)

The Villas offers 33 two-bedroom, two bathroom homes with either a 1 ½ or 2 car garage.

  • Estimated wait times typically range from approximately 3–6 years, depending on the Villa style selected.
  • Homes with fewer total units generally have longer wait times.
  • Flexibility in Villa style or location may reduce the wait.
A spacious living room in an independent senior living residential apartment at Silver Maples. The inviting space includes a fireplace, sofa, armchairs, coffee table, artwork, rug, plants, and windows.

The Maples – Independent Living Apartments

The Maples offers 77 one- and two-bedroom, two bathroom apartment homes.

  • Estimated wait times typically range from approximately 1–3 years, depending on the apartment style selected.
  • One-bedroom apartments often fall toward the shorter end of the range, while some two-bedroom styles may be closer to the longer end.
  • Flexibility in apartment style or location may reduce the wait.
Oak_1_2203

The Meadows – Assisted Living Apartments

The Meadows offers 58 apartments offering studio, one-bedroom and two-bedroom options.

  • Current wait times are 12-14 months, depending on the apartment style selected.
  • Flexibility in apartment style or location may reduce the wait.

Important Waitlist Reminders

What to know at a glance

  • Waitlist deposits are refundable upon written request to the Marketing Department. Please allow up to fourteen (14) business days for processing once the request is received.
  • You may choose to be listed as active or inactive on the waitlist. Only active members are contacted when a residence becomes available.
  • Silver Maples will never remove you from the waitlist without your written request.
  • Availability timelines can vary and are influenced by resident turnover, demand, and individual preferences such as floor plan, location, or view.

For complete details, please refer to your signed Waitlist Agreement.

Staying Connected While You Wait

All waitlist members are added to our Waitlist Email Group, where you’ll receive regular updates from Silver Maples. These emails are designed to help you stay connected and get to know our community while you plan for the future.

Through this email group, you can expect:

  • Community news and updates
  • Interesting articles related to aging well and planning ahead
  • Invitations to concerts, lectures, special events, and happy hour gatherings

We encourage you to join us for events and visit the community as often as you are able. Individuals find that attending programs and spending time at the community helps them feel more connected and excited about joining the community in the future. We’ve also heard new residents share that the transition to the community is much easier as you already know many staff and residents.

Resources

Downloadable Guides and Articles

Visit our Senior Living Resources page for a collection of helpful articles and downloadable guides.

Quarterly Newsletter

When you sign up for our Waitlist you are subscribed to our Pathway to Silver Maples newsletter, featuring upcoming events exclusive to our residents and Waitlist members. View recent Newsletter

A Final Note

Joining the waitlist at Silver Maples is not a commitment to move—it’s a commitment to an ongoing relationship with our team as you explore whether Silver Maples is the right community for you.

Many individuals choose to join the waitlist early as part of thoughtful, long-term planning. Being on the waitlist allows you to stay informed, ask questions, attend events, and have meaningful conversations as your plans and priorities take shape.

While availability can take time, our residents often share that the guidance, transparency, and connection they experienced along the way made the process feel supportive and well worth the wait.

We’re glad to stay connected with you and look forward to being a resource as you consider what’s next.

EMAIL SILVER MAPLES

Frequently Asked Questions

What is the difference between active and inactive status on the waitlist?

What happens if I’m INACTIVE on the waitlist?

What happens when a home is first anticipated to become available?

Do changes to my preferences count as a denial?

Should I worry about declining an offered home?

How are wait times determined?

Are wait times guaranteed?

What is the order in which waitlist members are contacted?

Can I change my preferences while on the waitlist?

What if my plans or timeline change?

Who should I contact with questions?

Should I schedule a tour when I receive an initial notification email?

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